Who decides transport is necessary
Read the medical-necessity and assistance requirements and whether the insurer must approve or arrange the transport.
Where you may be transported
Policies can define an appropriate medical facility or another destination. Check the wording instead of assuming transport is always home.
Evacuation versus repatriation
Medical evacuation, medical repatriation and return of remains are related but different benefits.
Remote itineraries
Cruises and remote destinations can make transportation logistics especially important.
Keep assistance records
Save case numbers, medical notes, transportation records and any authorization from the assistance team.